Woman Claims Hotel In Orchard Didn’t Clean Room Before Check-In, Premises Accepts Responsibility

4 days ago 60

Hotel In Orchard Hoping To Contact Guest Who Complained About Stay

When travelling overseas, having comfortable accommodation is a key part of making our journey enjoyable — receiving treatment of a lower standard than expected can sully the experience of our trip.

That was apparently the case for a woman who travelled to Singapore and booked two rooms at a hotel in Orchard, going as far as to call it her “worst hotel experience”.


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A spokesperson for the hotel has since said that they “accept full responsibility for the shortfall in service” and said they are in the midst of identifying and contacting the affected guest.

Woman claims hotel in Orchard did not prepare rooms

The woman posted the TikTok clip on Sunday (31 Jul), recounting her unpleasant experience at the hotel.

She explained that she chose the hotel for its affordable price and favourable location in Orchard. At the time of booking, the hotel also had “pretty decent” reviews to boot.

But upon taking another look a few days before the trip, the OP found quite a few negative reviews.

For instance, one former guest claimed their room smelled “weird” and that the pillows were a “disaster”.

Another user said theirs was dusty and that the washroom was dirty too.

A third user labelled it as “the worst hotel stay” of their life.

Experience in hotel room takes a turn for the worse

The OP agr...

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