MALAYSIA: A viral video showing a Grab driver watching a movie while driving has sparked widespread outrage online, raising serious concerns about road safety. The clip, which was circulated on the /malaysia subreddit, prompted strong reactions from netizens who condemned the reckless behaviour.

The incident has once again highlighted the dangers of distracted driving, especially among ride-hailing drivers, who are responsible not only for their own safety but also for the passengers and other road users around them.

The dangers of distracted driving

Distracted driving is one of the leading causes of accidents worldwide, and using a mobile phone while driving significantly increases the risk of collisions. When a driver takes their eyes off the road, even for a few seconds, the chances of failing to react to sudden obstacles, changes in traffic flow, or pedestrians crossing increase dramatically.

For ride-hailing drivers, the risks are even higher, as they often navigate unfamiliar routes, respond to app notifications, and manage multiple pickups in a single trip. A moment of distraction can easily result in a serious accident, potentially injuring passengers, pedestrians, and other motorists.

Legal implications and penalties in Malaysia

In Malaysia, using a mobile phone while driving is a serious traffic offence. The Ministry of Transport of Malaysia has clearly outlined that starting from July 6, 2020, the offence falls under Rule 17A of the Road Traffic Rules 1959 [L.N. 166/1959], making it a non-compoundable offence. This means that offenders must appear in court if caught, rather than settle the matter with a simple fine.

If convicted, drivers can face a fine of up to RM1,000 or imprisonment of up to three months for a first offence. A second conviction carries even harsher penalties, with a fine of up to RM2,000 or imprisonment of up to six months, or both.

Grab’s policies on driver conduct

As one of the largest ride-hailing platforms in Malaysia, Grab has strict policies on driver conduct, particularly when it comes to road safety. The company’s Code of Conduct for Drivers explicitly prohibits traffic violations and reckless driving, including distracted driving.

Grab emphasises that drivers must use hands-free kits while driving, obey traffic signals, and comply with speed limits. The platform also warns against fatigue driving, reminding drivers to take sufficient breaks to ensure they remain alert on the road.

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