The iPhone Gets a D- for Repairability

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The iPhone is the least fixable phone on the market, according to repairability experts. Phones from Samsung and Google are not far behind.

The latest repairability ratings are from an annual report called “Failing the Fix” put out today by the consumer advocacy group US Pirg. The groups says this is the first report since a 2021 French law that requires products to be labeled with reparability scores could be widely relied on to show how companies are—or are not—making products more repairable. The answer is that repairability is progressing much more quickly in some places than others.

The results were good for phones made by Motorola, which got a B+. Google’s phones got a C-. The verdict was worse for Samsung phones, which got a D. Last on the list was Apple with a D-. Apple and Samsung did not immediately respond to requests for comment.

Scores were better for laptops than smartphones, with Asus at the top with a B+ and Apple on bottom with its MacBooks at a C-.

The authors of the report are hoping that publishing these low scores will encourage manufacturers to do better.

“Putting these right incentives in place could push these companies to make innovations that are actually beneficial,” says Nathan Proctor, the senior director of the US Pirg campaign for the right to repair. “Instead of coming up with new ways to jam AI down our throats, you can make stuff tha...

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