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Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together two cloud computing giants, combining Salesforce’s customer relationship management (CRM) expertise with Workday’s human resources and finance prowess.

The partnership centers on three key components: a new AI-driven employee service agent, a unified data foundation, and seamless integration with Slack. These innovations promise to transform how businesses manage their workforce, customer relationships, and financial planning.

“We’re creating the industry’s first common data foundation, combining HR and financial data from Workday with CRM data from Salesforce,” said David Somers, Chief Product Officer at Workday, on a call with VentureBeat. “Together, we have the most powerful datasets in business. And this partnership is really about bringing them together to deliver unparalleled value for our joint customers.”

AI-powered employee agents: The future of workplace assistance

The cornerstone of this partnership is an AI employee service agent built on Salesforce’s AgentForce platform. This virtual assistant will leverage data from both com...