From 18 June 2025, individuals in Singapore can access confidential, round-the-clock mental health support through national mindline 1771.

Singapore’s new 24/7 mental health helpline, national mindline 1771, is now ready. Starting 18 June 2025, anyone in Singapore who is facing emotional or mental health difficulties can reach out for support confidentially and without stigma through a new multi-channel helpline.

Mindline 1771 marks the country’s first round-the-clock, national-level mental health helpline and textline, offering support via:

• Phone: call 1771
• WhatsApp: message +65 6669 1771
• Webchat: use the online chat at mindline.sg

This multi-channel approach ensures individuals can choose the mode of communication they are most comfortable with, whether through real-time voice conversations for those who prefer speaking, or text-based options for those who find it easier to express themselves in writing. All channels provide a safe and confidential space, with the option to remain anonymous.

The helpline is staffed by around 30 full-time trained counsellors and support staff, many of whom have extensive experience handling a broad range of mental health conditions and operating helplines, including the Institute of Mental Health’s Mental Health Helpline. They are equipped to:

• Offer counselling for those facing life stressors or mental health concerns
• Provide guidance on mental health questions
• Assist with referrals to self-help tools, professional services, or community support

The launch of national mindline 1771 seeks to strengthen Singapore’s mental health support ecosystem by focusing on early intervention. It offers immediate support and helps guide individuals to the appropriate care, reducing the risk of issues escalating to crisis levels.

Those who need longer-term assistance can be referred to community-based services, with information provided on primary care and social support options, including disability services.

To deepen community involvement, a volunteer programme will be piloted in late 2025. Trained in counselling and crisis management, these volunteers will work alongside professiona...