Services at Immigrations and Checkpoint Authority resumes to normal

1 month ago 40

SINGAPORE - Affected services at the ICA building have resumed operations as at 10.30am on Saturday (June 25).

Earlier, the Immigration and Checkpoint Authority (ICA) said that a power outage of the processing systems had led to downtime across various services at the ICA building.

The outage that started at 8am had lasted for two and a half hours and has since been resolved, said ICA in a media statement.

ICA also urged the public to postpone any trip down to the building today.

With the recent surge in passport renewals, ICA has seen over 5,000 requests daily, up to three times before the pandemic.

Earlier, ICA had announced that travellers who need to go overseas urgently may be able to receive their new passports within days if their online appeal is successful. Since June 13, only those with appointments or passport collection notifications are allowed to enter the building. They can check their application status online.

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