Samsung’s New Phone Repair Kits Are Better Than Nothing

4 days ago 50

Samsung officially introduced its repair kit program in the US this week. Now, anyone who owns one of the handful of Galaxy phones covered by the program can order the parts, tools, and instructions needed to fix their devices themselves.

The company first announced its repair program in April. Thanks to some laws in Europe that require devices to indicate how repairable they are, similar legislation that secures consumers’ rights to repair their own phones, laptops, and gadgets feels all but inevitable in the US. Companies like Samsung and Apple are eager to get ahead of it and set the tone for what device repairability will mean. Problem is, now that these companies have unveiled their repair kit programs, it appears they offer more of a morsel of reparability than a full buffet.

Each Samsung Galaxy repair kit includes the tools, spare parts, and step-by-step instructions needed to fix broken screens, charging ports, and glass-backed chassis.

Photograph: Samsung

Samsung has only made repair kits available for some of its products, namely the Galaxy S20 and Galaxy S21 phones, and the Galaxy Tab 7+. That’s seven devices total, out the hundreds of Samsung gadgets still in service. What’s more, only certain parts of each device can be repaired: The screen, charging port, and back panel glass. (Galaxy Tab owners can also replace the battery.) While Samsung’s repair kit rollout is limited, it’s been a smooth...

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