Ninja Van allegedly delivers customer’s birthday present for niece to wrong unit

A woman in Singapore has expressed frustration after a birthday present for her niece was allegedly delivered to the wrong unit by Ninja Van, marking the third time such an error occurred.

Birthday present allegedly goes missing

In an email to MS News, J, a freelance piano teacher, shared that the parcel was meant to be a surprise birthday present for her niece.

“She needed a backpack for class, and I came across it on TikTok, so I bought it,” she recounted.

However, the surprise went awry when the package was reportedly left at the wrong unit on 13 May.

According to J, she discovered the mistake after seeing the delivery status at 6.05pm.

After searching around her unit’s level, she realised it had been delivered to the wrong unit in her block.

In an attempt to recover th...