SEPANG, Selangor - Kuala Lumpur International Airport (KLIA) Terminal 1 has undergone a RM30 million (S$9 million) upgrade in the first half of the year, unveiling 14 new initiatives designed to offer passengers a smarter, faster and more welcoming travel experience.

These enhancements come at a strategic time, as Malaysia prepares to host the 47th Asean Summit in October and intensifies efforts for Visit Malaysia 2026.

General Manager of Operations for KLIA Terminal 1 Abd Hasman Abd Muhimim said the upgrades reflect Malaysia Airports Holdings’ (MAHB) ongoing commitment to positioning KLIA as a world-class, efficient and inclusive international hub.

“As of the first half of 2025, KLIA has recorded 30.1 million passengers, marking a 9.9 per cent increase compared to the same period last year.

“Our aim is to reduce queuing times and improve operational efficiency at every touchpoint. We continuously assess current needs and will expand facilities wherever necessary to ensure KLIA delivers the best possible service,” he told reporters at KLIA on July 14.

Among the key enhancements is the deployment of paramedics on e-scooters to enhance emergency response at the terminal.

The scooters, stationed at key areas in the main and satellite terminals, are equipped with oxygen tanks, trauma kits and automated external defibrillators (AEDs).

“Well-trained paramedics can now arrive at the scene within three minutes to handle a range of emergencies, from cardiac arrests to minor injuries. This significantly reduces response times and improves overall passenger safety,” he said.

Additionally, 36 family-friendly parking bays have been introduced, converted from 54 standard bays and located across various levels of the short-term car park.

Mr Abd Hasman explained that this move came in response to the increasing number of families travelling through KLIA, prompting the airport to provide more tailored and convenient facilities.