SINGAPORE - Jetstar Asia will cease operations from July 31 as part of its “strategic restructure”, said the Singapore-based airline in a statement on June 11.

Over 500 employees will be affected by the closure, with the airline assuring that it will offer a range of support, including retrenchment benefits and employment opportunities.

Jetstar Asia said it will continue to operate flights for the next seven weeks with a progressively reduced schedule across its short haul international network out of Singapore, before its final day of operations on July 31, 2025.

Its parent company, Qantas Group, said only 16 intra-Asia routes will be impacted by the closure of Jetstar Asia, with no changes to Jetstar Airways (JQ) and Jetstar Japan (GK) services into Asia.

“All of Jetstar Airways international services in and out of Australia remain unchanged,” Qantas said in a statement.

The airline said customers with bookings impacted by the announcement will be contacted directly with the option of a full cash refund or an alternative flight where possible. 

“For customers with bookings prior to July 31, 2025, there will be some changes to Jetstar Asia’s usual schedule, and we will reach out directly to impacted customers with alternative flights or a full refund,” it said. 

“For customers with bookings after closure, we will provide a full refund.”

The carrier has set up a dedicated webpage with information for its customers and its Travel Alert will be regularly updated with the latest advice. 

Jetstar Asia said the decision to cease operations comes after a review, which has, in recent years, been challenged by escalating supplier costs, airport fees and aviation charges as well as growing capacity and competition in the region.  

The budget airline foresees the rising costs to continue in the future, putting “unsustainable pressure” on the airline’s ability to offer low fares, which it said is fundamental to its business model. 

“Jetstar Asia has been part of the Jetstar family for more than 20 years and this is an incredibly difficult and...