The Three UK mobile network is reportedly down impacting thousands of users and the customer service department of the cell company.
Subscribers across the Super Bowl weekend reported outages and a patchy service from the fourth-largest mobile network in the UK.
It couldn’t have come at a worse time with the biggest sporting event of the year being streamed in households and on devices across the world.
Three has posted on its social channels about the outages, the company said on x:
Some customers may be experiencing issues with our network this morning. Our engineers are working hard to fix it.This issue is also impacting customer service, so please check back here for the latest updates (1/2)
— Three UK (@ThreeUK) February 12, 2024
The cell provider also has a network service checker which has a post apologizing for the sudden halt in services and the inability to check the current status of the network.
The post stated that “some customers may be experiencing issues with our network this morning. Our engineering teams are working hard to fix it. This issue is impacting our customer service channels and network status checker, so please check our social feeds for the latest updates.”
Earlier this weekend the provider placed a message on its social channels stating that an outage was being looked into by engineers.
Three would then go on to post on X yesterday that the issue had been resolved in the early part of the day:
Following an issue with our network for a number of cus...