NEW DELHI - India’s aviation watchdog has rolled back its new policy of weekly rest for pilots, reports said Dec 5, after chaos caused by hundreds of flight cancellations
Airports across India have been in disarray since Dec 2, with the private carrier blaming the disruption on “unforeseen operational challenges”.
On Dec 4, IndiGo admitted to aviation regulators that “misjudgment and planning gaps” in adapting to new rules led to the operational meltdown, even though it had two years to prepare for the switch.
The new rules came into effect in November with the aim of giving pilots more rest periods to enhance passenger safety.
The Directorate General of Civil Aviation on Dec 5 said it was withdrawing the new “weekly rest” policy immediately, the English-language Hindustan Times and other media reported.
IndiGo, which cancelled all domestic flights on Dec 5 from New Delhi and Chennai, apologised for “the immense inconvenience and distress” caused to travellers.
The airline, which commands 60 per cent of India’s domestic market, operates over 2,000 flights a day.
Passengers vented their anger online on Dec 5, including Singapore’s ambassador to India, Mr Simon Wong, who said he was “lost for words”.
“I joined the tens of thousands of passengers stranded by #Indigo... My sincere apologies to my young staff waiting for me to attend his #shaadi (wedding). Lost for words,” a post on the embassy’s official X handle said.
A passenger at Delhi airport told broadcaster NDTV that he had no update from the airline for the last 12 hours.
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