When responding to emergencies, Singapore’s public safety officers may one day be able to record eyewitness accounts, photos and other key details more quickly and securely on a Samsung device.

That is the promise behind RapidCase, a proof of concept by Samsung and HTX (Home Team Science and Technology Agency). HTX has developed an AI-powered incident reporting tool that is built into Samsung devices.

It is designed to help officers capture eyewitness statements and photo evidence before generating a draft incident report in under 90 minutes – a process that can currently take up to four hours.

RapidCase was showcased at MTX (Milipol TechX Summit) 2026, a public safety summit organised by HTX and its partners. The event is focused on how science and technology can strengthen mission-critical front-line operations in Singapore and the wider region.

It is also one of the early outcomes of a memorandum of understanding between Samsung and HTX to co-create next-generation front-line technologies, combining AI with secure mobile devices that can be deployed in demanding operational environments.

While RapidCase was developed to improve reporting efficiency for public safety teams, it points to a larger question now confronting many organisations: As AI moves from back-office experiments into front-line and data-sensitive work, how can enterprises make it useful without losing control of the information, devices and systems it depends on?

For Samsung, that challenge goes beyond the device in the hands of a front-line officer. Its enterprise proposition lies in bringing hardware, security controls, software and a wide ecosystem of partners together, so that new AI-enabled tools can be deployed with confidence in the real world.

That is where AI governance moves from principle to practice.