Commuters' satisfaction level with public transport in 2023 largely unchanged from previous year: Survey

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File photo of commuters at Dhoby Ghaut MRT station in Singapore. (File Photo: iStock)

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SINGAPORE: Commuters were largely satisfied with public transport in Singapore in 2023, similar to the year before, the Public Transport Council (PTC) said on Wednesday (Apr 3). 

The Public Transport Customer Satisfaction Survey found that 93 per cent of people surveyed were satisfied with public transport last year, with a mean satisfaction score of 7.8 out of 10.

"This comes amid enhanced connectivity through the continued expansion of our rail network in recent years," PTC said in a news release on Wednesday. 

The survey, cond...

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