SINGAPORE – As ticket sales begin on June 3 for K-pop band BTS’ concerts in Singapore, the police and the consumer watchdog are reminding fans to purchase tickets through only official and authorised channels.

Consumers Association of Singapore (CASE) president Melvin Yong said in a Facebook post on June 2: “Consumers should be wary of individuals offering tickets through online marketplaces, social media platforms or messaging applications, particularly where advance payment is requested.”

Ticket service providers may void tickets that have been resold in breach of their terms and conditions, he added.

“Purchasing tickets from unauthorised sources may therefore expose consumers not only to the risk of scams, but also the possibility of being denied entry to the event,” said Yong.

The police also issued a similar advisory on June 2 reminding the public to remain vigilant against concert ticket scams.

Describing a typical scam involving concert tickets, the police said the victims usually come across offers of sale on messaging and social media platforms such as Telegram, Xiaohongshu, X, Carousell and Facebook.

The scammers would provide screenshots or videos of fake tickets or receipts to convince victims to make payment quickly because the offer is time-sensitive and/or limited in quantity, and promise to deliver the tickets.

When the victims claim they did not receive the tickets, the scammers would instead say they did not receive the initial payment and ask for additional payment.