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Agents are the hottest thing in tech right now. Top firms from Google DeepMind to OpenAI to Anthropic are racing to augment large language models with the ability to carry out tasks by themselves. Known as agentic AI in industry jargon, such systems have fast become the new target of Silicon Valley buzz. Everyone from Nvidia to Salesforce is talking about how they are going to upend the industry.
“We believe that, in 2025, we may see the first AI agents ‘join the workforce’ and materially change the output of companies,” Sam Altman claimed in a blog post last week.
In the broadest sense, an agent is a software system that goes off and does something, often with minimal to zero supervision. The more complex that thing is, the smarter the agent needs to be. For many, large language models are now smart enough to power agents that can do a whole range of useful tasks for us, such as filling out forms, looking up a recipe and adding the ingredients to an online grocery basket, or using a search engine to do last-minute research before a meeting and producing a quick bullet-point summary.
In October, Anthropic showed off one of the most advanced agents yet: an extension of its Claude large language model called computer use. As the name suggests, it lets you direct Claude to use a computer much as a person would, by moving a cursor, clicking buttons, and typing text. Instead of simply having a conversation with Claude, you can now ask it to carry out on-screen tasks for you.
Anthropic notes that the feature is still cumbersome and error-prone. But it is already available to a handful of testers, including third-party developers at companies such as DoorDash, Canva, and Asana.
Computer use is a glimpse of what’s to come for agents. To learn what’s coming next, MIT Technology Review talked to Anthropic’s cofounder and chief scientist Jared Kaplan. Here are five ways that agents are going to get even better in 2025.
(Kaplan’s answers have been lightly edited for length and clarity.)
English (US)